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Fraud Management / EDI Enhancements

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​Your Fraud Management tools are being upgraded September 28
Check Positive Pay | ACH Blocks & Filters | EDI Services

As part of our Business Online Banking upgrade, our Fraud Management and EDI tools will also be upgraded. If your Company is currently enrolled in one or more of the following services, your systems will automatically be upgraded on Monday, September 28.

Fraud Managment/EDI Upgrade

Fraud-Management menu item

When you login to your Business Online Banking environment at www.bankatfirstnational.com or through our new Business Mobile App, you’ll select Fraud Management / EDI from the left menu. Once selected, you’ll be taken to your Fraud Management Dashboard which will display the services your Company is currently enrolled in. 
 

Key Things to Know 

  • The cut off time for making 'Pay' or 'Return' decisions on Check or ACH exception items is 11:00 am CT

  • The default decision for all exception items is 'Return'.

  • You may change a 'Return' decision on an exception item to 'Pay' before 11 a.m. CT if you choose. 

  • 11:00 am CT is a hard cut off time (automatic system generated) - if this deadline is missed, items will be automatically returned. 

  • NEW! SMS Text notifications are available, in addition to email notifications, to alert you via text and email when an exception presents against your account. 

Check Positive Pay Clients – Important Things to Know

  • Your current Issued Items as of end of business on September 25 will be converted to the new system
  • If you currently use a file to import your Issued Items into our current system, you may continue to import your file into our new system to automatically load issued items
  • Items not on your Issued Items list (exception items) will have a default setting of “Return”
  • Users at your company with the access to make exception decisions will have until 11 am CT on the current business day to change the default decision from Return to Pay, if needed
  • NEW FEATURE! SMS Text and Email notifications may be setup and customized within the new system once you login for the first time on Monday, September 28

ACH Blocks & Filters Clients – Important Things to Know

  • Your current Approved ACH Company Listing as of end of business on September 25 will be converted to the new system
  • ACH items presented from a company not on your Approved ACH Company list (exception items) will have a default setting of “Return”
  • Users at your company with the access to make exception decisions will have until 11 am CT on the current business day to change the default decision from Return to Pay, if needed
  • NEW FEATURE! SMS Text and Email notifications may be setup and customized within the new system once you login for the first time on Monday, September 28

EDI/Payment Data Exchange Clients – Important Things to Know

  • If you currently use our EDI service, you will be automatically upgraded to our new EDI solution on September 28
  • NEW FEATURE! SMS Text and Email notifications may be setup and customized within the new system once you login for the first time on Monday, September 28

We’re Here to Help!

Feel free to reach out to your Relationship Manager, Cash Management Officer, or contact our Business Connection Support Team by phone at 1-888-255-2114 or by email at BusinessConnection@bankatfirstnational.com.