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Avoid Screen-Sharing Scams

5/19/2023
Cyber criminals are targeting people with a screen-sharing scam (also known as remote access fraud) to trick customers into sharing confidential information using screen-sharing tools. This scam involves downloading screen sharing or remote access software which can then be used to access accounts or transfer money.
 
Cyber criminals are targeting people with a screen-sharing scam (also known as remote access fraud) to trick customers into sharing confidential information using screen-sharing tools. This scam involves downloading screen sharing or remote access software (such as AnyDesk, RemotePC or TeamViewer) which can then be used to access accounts or transfer money.

How it works:

Fraudsters try to impersonate representatives from banks or other well-known companies.  They initiate an invitation to connect through a text, email or phone call - wanting to help with an issue on their computer or account. They will direct victims to download screen-sharing tools and gain access to your computer screen or files and may ask you to log in to online banking sites in an effort to gain access to your login credentials (username and password) to steal your money. 

Actions to Avoid these scams: 

• Do not rely on Caller ID. 
• Remain vigilant when receiving unsolicited calls
• Never provide passwords or personal identification numbers (PINs) to others.
• Hang up if someone calls to ask you to share your computer screen or to ask for money and personal information. 
• Never give access to your computer to an unsolicited caller.
• Delete unused apps from your mobile device and laptop or desktop computers.  

FNBT is here to help. Please visit bankatfirstnational.com/security-tips for video resources to help protect yourself online. 

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