Skip to main content

Fraud Alert: Text Phishing Scam

Home / About Us / Fraud Prevention Center / Fraud Alerts / Fraud Alert: Text Phishing Scam

Fraud Alert: Text Phishing Scam

7/14/2023

We have recently become aware of a Text Phishing scam where fraudulent texts are sent in an attempt to gather digital banking logins. These texts come from a source misrepresenting themselves as a transaction alert from a bank. The text contains a link to a fraudulent website which prompts the user to log in to online banking. 

IMPORTANT: FNBT will never include a link to confirm transactions within a text alert. DO NOT click through any links on a text message if you are not certain of the identity of the texter. 

To protect yourself from this type of scam: 

  • Never give out personal financial information in response to an unsolicited text or phone call, no matter how official it may seem.
  • ​Do not click through any links on a text message if you are not certain of the identity of the texter.
  • Do not respond to any text or email that may warn of dire consequences if you do not validate your information immediately. Contact the company to confirm the validity of the email or text using a telephone number or website you know to be genuine. Clicking on a link could give a criminal access to your personal information.
  • Never offer personal or account information via text or over the phone without verifying the sender’s or caller's identity.
  • If you are uncertain of the identity of the caller, hang up and initiate the call yourself using a known number.
  • Do not call any phone number received in a voice message, text or email asking for personal information. It could lead you to a phony answering system.

As a general guideline, be highly suspicious anytime you are requested to access a link within a text that you are not expecting or provide personal information over the phone if you did not initiate the call or transaction.

For more information regarding Phishing and Identity Theft Prevention, visit FNBT’s Fraud Prevention Center on our website.

If you believe you have responded to a spoofed text message, contact us immediately by calling our Customer Support Team at (800) 667-4401.