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Customer Testimonials

At First National Bank and Trust, we treat our customers and communities like family by providing exceptional service and Sound Advice. Don't take our word for it... read below to see what our customers have to say about us.
Give us a try. We'll treat you like family!

"I have always been treated like a close friend or family member by everyone I deal with at any of the branches."
- Brian L

"I received great updates after closing informing me of rebates I can take advantage of during the tax season."
- Tracy R

"A great bank to work with."
- Mark W

"Our experiences with Dustin have always been great. Dustin was very thorough throughout the whole lending process. My husband and I would never go anywhere else for our lending needs."
- Nicole J

"Ann made our mortgage experience relaxed, friendly, and very professional. We were confident in her knowledge and she answered all of our questions completely."
- Donald W

"I have a MOUNTAIN of student loan debt and was a first-time home buyer with pretty decent credit and a debt-to-income ratio that left much to be desired. With that fun context, I went to an online mortgage lender who promptly said "No." Then I went to a national bank, with whom I had a positive 12 year relationship, and they said "No." Then I met Erica and FNBT, and they said "Yes!" Now my family has a home of our own with a mortgage that we can afford and make real progress paying off. Winning happens here."
- Benjamin S

"I have been banking with First National for years, but did not utilize them for auto or mortgages. I gave them a try and found it to be a very positive and easy experience. I will definitely do future business with First National Bank!"
- Bradley & Daneen T

"First National Bank has always made my experience comfortable with their friendly service and hometown bank atmosphere."
- Curtis B

"Quick turnaround. Easy transition."
- Holly A

"Greg made our re-fi experience effortless and painless due to his attentiveness and the very congenial way he communicated with us and handled the entire process from our first call to the closing of our loan."
- Lee & Sherry F

​"From the first day I inquired about my mortgage via email to Ann she was on top of it. I felt I had someone in my corner to get me away from a mortgage company that has the worst reviews ever. I felt valued and she was very understanding and helpful when I had lots of questions."
- Jamie R

​"I greatly appreciate all that Dustin did to help make my home purchase the best experience. He was very helpful from the beginning to the day of my closing! Would definitely recommend Dustin to others!"
- Leslie R

"Erica is probably one of the best lenders I have had the pleasure of dealing with, she is truly an asset to First National! Thank you!"
- John G

"Working with Dustin was fast and easy, which is exactly what we needed. We were updated through the process and would recommend!"
- Trenton K

"Ann was great, she went above and beyond what you would expect from a mortgage loan officer would do. She walked us through every aspect of the process and took the time to explain everything that we did not understand. We have been trying to buy a new home for 3 years and every time we dealt with her and she explained how we would make it possible."
- Aaron K

"Toni facilitated the loan process, solved any issues and calmed our nerves when needed. We intend to use her for any future loans through First National Bank."
- Kaj A

"Sharon made our mortgage refinance a great experience. She was informative, courteous, overall a great person to work with."
- Kristopher B

"Ms. Erica is personable, brilliant, conscientious and very ethical."
- Steven Z

"Excellent experience"
- Jose G

"Will continue to work with Linda in the future. Same with our commercial relationship with FNB&T - the best!"
- Scott L

"Dustin was fantastic! Helped me through every step!"
- Jillian P

"Ann was amazing and we appreciated her support and advice in what turned out to be an extended building process."
- Roland I

"I have banked with First National Bank for years...have savings, checking, refinance, credit card. Have only had good experiences"
- Patricia G

"Very friendly and very clear in the process. In the result, it becomes very trusting."
- Fumiaki K

"Ann did a fine job for us."
- Michael M