Deposit and Loan Disclosures and Notices

Changes in MasterCard® Zero Liability

Beginning October 17, 2014:

MasterCard® zero liability will apply to transactions made in the store, over the telephone, or online, as well as PIN based transactions, including ATM transactions. Cardholders will not be held responsible for unauthorized transactions if:

  • You can demonstrate that you have exercised reasonable care in safeguarding your card from loss or theft; and
  • Upon becoming aware of a loss or theft, you promptly report the loss or theft to the card issuer.

What this may mean for you:

  • The zero liability protection is extended to include more types of transactions, your account does not have to be "in good standing" to qualify for the zero liability, and there is no limit placed on the number of times you may report unauthorized transactions.
  • There's a new standard to "promptly" report the loss of theft of the card has been implemented to align with two-business-days in Regulation E, and the level of consumer liability for situations when the zero liability provisions are not met is increased from $50 to $500 or even unlimited liability in certain situations.

First National Bank and Trust will hold current customers harmless for all potential increases in liability through November 12, 2014.

Visit www.mastercard.com/zeroliability for more information.