Bill Pay Upgrade

Online Bill Pay will be unavailable beginning at 8:00 am on Monday, September 21 through September 28 after 3:00 pm as First National Bank and Trust (FNBT) prepares for the Digital System Upgrade. 

Please take these actions to ensure a smooth transition to the new Bill Pay system:


Actions to Transition to New Bill Pay

Review bills & schedule any payments prior to 9/21

  • Prior to Monday, September 21, we suggest you review any bills due September 21 - October 1
    and consider scheduling these payments in advance.
  • Bill Pay service will be unavailable beginning Monday, September 21 at 8:00 am through Monday,
    September 28 after 3:00 pm.
  • Six (6) months of bill pay history will transfer to the upgraded system. If you wish to have
    more history, you must download it prior to September 21.
  • Current payees and scheduled payments will convert to the new system.

Review payments & payees on or after 9/28

  • On or after September 28, we recommend reviewing all your payments, payees, and reoccurring payments to ensure all were converted properly.
  • If any are missing, you can re-establish them at that time or contact us at 800-667-4401 if you need assistance.

Enroll for eBills within Online Banking beginning 9/28

eBills are electronic versions of paper bills. An eBill arrives from a merchant into your Bill Pay account service the same way a paper bill arrives from a biller into your mailbox.

  • Current eBills will not convert, you will have to re-establish them in the new system.
  • Payees eligible for the eBill service will have a link under the payee’s name when you view your list.

 

 

Resources to prepare for FNBT's Core & Digital System Upgrade: