New Team & Service Model in FNBT’s West Market

Release date: 4/24/2025

Beloit, WI, April 24, 2025 – First National Bank and Trust (FNBT) is excited to introduce its new West Market team, a strategic realignment that puts customers first while staying true to our core values. This customer-focused initiative unites FNBT’s Monroe and Argyle locations, creating a unified team dedicated to delivering exceptional, values-driven financial solutions for individuals and businesses in the area.
 

FNBT’s market realignment consists of five total markets:

• Central Market – Beloit (Grand Ave, Madison Rd, Cranston Rd, Inman Pkwy) and Clinton branches
• North Market – Janesville (Holiday Dr and Hwy 51 branches)
• West Market – Monroe and Argyle branches
• South Market – Illinios branches (Rockton, Roscoe & Winnebago)
• East Market – Walworth County branches (Walworth, Williams Bay, Elkhorn, Delavan & Darien)

 
Chelsea Ballou, EVP & Chief Banking Officer, explained, "We are reinforcing our promise to build enduring relationships by delivering personalized service that respects our customers' values. By encouraging teamwork, we're elevating the customer experience. This realignment embodies our 'Always Here' commitment – consistently providing the right resources, expertise, and support at every step of our customers' financial journeys."
 
A Customer-Focused Approach
FNBT’s West Market team is structured to support customers based on their unique financial needs, ensuring a high level of service across all touchpoints.
 
Solutions Banking Team
For customers with everyday banking needs, the Solutions Banking Team – comprised of branch staff and customer support professionals – will provide convenient assistance both in-branch, over the phone, and through digital channels. This team exemplifies FNBT’s approachable nature, ensuring customers feel welcome and supported.

• Christina Symons, Vice President Market Manager
• Meg Pittz, Assistant Branch Manager and Officer: Argyle location

 
Relationship Banking Team
For customers looking for more comprehensive financial guidance—whether purchasing a home, expanding a business, or planning for retirement—FNBT’s Relationship Bankers offer dedicated expertise across consumer, commercial, and wealth management services. This team’s dependable approach ensures customers receive knowledgeable, long-term financial guidance.
 
Consumer Relationship Bankers:

• Sharon Phillips, Senior Residential Loan Originator

 
Business Relationship Bankers:

• Keith McCormick, First Vice President Commercial Banking Manager
• Steve Schneider, Senior Vice President Commercial Banking Manager
• Scott Wedig, Vice President Commercial Banking Officer
• Mallory Nygren, Cash Management Officer
• Drew Olstead, Business Development Officer
• Deb Mammoser, Senior Commercial Sales Administrator & Officer

Wealth Management Relationship Bankers:

• Mark Leach, Executive Vice President Chief Banking Officer
• Mark Heffel, Investment Officer

 
Additionally, Kim Bittner, First Vice President Dedicated Banking Officer, serves as the primary contact for individuals with a long-term banking relationship and diverse banking needs across multiple FNBT services. She works closely with all departments to provide a seamless and integrated experience, reflecting FNBT’s resilient commitment to evolving with customers’ financial needs. Her role underscores FNBT’s dedication to being ‘Always Here’ – offering consistent, tailored financial solutions to those who entrust FNBT with their banking needs.

About First National Bank and Trust:
First National Bank and Trust, headquartered in Beloit, Wisconsin, has been a pillar of the community since 1882. With a rich history of customer-focused solutions, FNBT has evolved into a leading financial services institution, offering a comprehensive range of products and services for consumers and businesses, including trust, retirement services, investment management, and brokerage. Serving nearly 30,000 households across 13 communities and 17 locations in Southern Wisconsin and Northern Illinois, with assets of approximately $1.5 billion, FNBT is "Always Here" to understand individual customer needs, provide expert guidance, and offer the products, services, and support to empower everyone to thrive. This commitment to dependability, approachability, and resilience has established First National Bank and Trust as a leader in the industry. For more information, visit www.bankatfirstnational.com.