Meet FNBT’s North Market Team & New Service Model
Release date: 4/17/2025
Beloit, WI, April 17, 2025 – First National Bank and Trust (FNBT) is pleased to introduce its North Market team, a strategic realignment that puts customers first while staying true to our core values. This customer-focused initiative unites FNBT’s two Janesville, WI locations, Janesville-Holiday Dr and Janesville-HWY 51, creating a unified team dedicated to delivering exceptional, values-driven financial solutions for individuals and businesses in the area.
FNBT’s market realignment consists of five total markets:
- Central Market – Beloit (Grand Ave, Madison Rd, Cranston Rd, Inman Pkwy) and Clinton branches
- North Market – Janesville (Holiday Dr and Hwy 51 branches)
- West Market – Monroe and Argyle branches
- South Market – Illinios branches (Rockton, Roscoe & Winnebago)
- East Market – Walworth County branches (Walworth, Williams Bay, Elkhorn, Delavan & Darien)
According to Chelsea Ballou, EVP & Chief Banking Officer, FNBT’s ‘
Always Here’ commitment is brought to life through this realignment. "It allows us to better collaborate internally so we can consistently deliver the essential resources, expertise, and support our customers rely on as they navigate their financial lives. This ultimately translates to more personalized service and the enduring relationships they value."
A Customer-Focused Approach
FNBT’s North Market team is structured to support customers based on their unique financial needs, ensuring a high level of service across all touchpoints.
Solutions Banking Team
For customers with everyday banking needs, the Solutions Banking Team – comprised of branch staff and customer support professionals – will provide convenient assistance both in-branch, over the phone, and through digital channels. This team exemplifies FNBT’s approachable nature, ensuring customers feel welcome and supported.
Josh Starks, Assistant Vice President Market Manager & Relationship Banking Officer, will lead the Soluiton Banking Team in the North Market.
Relationship Banking Team
For customers looking for more comprehensive financial guidance—whether purchasing a home, expanding a business, or planning for retirement—FNBT’s Relationship Bankers offer dedicated expertise across consumer, commercial, and wealth management services. This team’s dependable approach ensures customers receive knowledgeable, long-term financial guidance.
Consumer Relationship Bankers:
- Al Herbst, Senior Residential Loan Originator
Business Relationship Bankers:
- Scott Bordwell, Senior Vice President Commercial Banking Manager
- Aron Bussan, Vice President Commercial Banking Officer
- Joe Shere, Vice President Commercial Banking Officer
- John Alf, Vice President Agriculture Commercial Banking Team Lead
- Amber Frantz, Vice President Cash Management Officer
- Drew Olstead, Business Development Officer
Wealth Management Relationship Bankers:
- Mark Leach, Executive Vice President Chief Wealth Officer
- Jarod Schut, First Vice President Trust & Investment Officer
Additionally,
Kim Bittner, First Vice President Dedicated Banking Officer, serves as the primary contact for individuals with a long-term banking relationship and diverse banking needs across multiple FNBT services. She works closely with all departments to provide a seamless and integrated experience, reflecting FNBT’s resilient commitment to evolving with customers’ financial needs. Her role underscores FNBT’s dedication to being ‘
Always Here’ – offering consistent, tailored financial solutions to those who entrust FNBT with their banking needs.
About First National Bank and Trust:
First National Bank and Trust, headquartered in Beloit, Wisconsin, has been a pillar of the community since 1882. With a rich history of customer-focused solutions, FNBT has evolved into a leading financial services institution, offering a comprehensive range of products and services for consumers and businesses, including trust, retirement services, investment management, and brokerage. Serving nearly 30,000 households across 13 communities and 17 locations in Southern Wisconsin and Northern Illinois, with assets of approximately $1.5 billion, FNBT is "Always Here" to understand individual customer needs, provide expert guidance, and offer the products, services, and support to empower everyone to thrive. This commitment to dependability, approachability, and resilience has established First National Bank and Trust as a leader in the industry. For more information, visit www.bankatfirstnational.com.
FNBT – Always Here
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