Industry gatherings, conferences and trade shows can be very effective marketing
venues because they bring together customers and potential customers for your
products and services. Attending those events provides an opportunity for you
to meet those people and exhibiting at the event can be even more effective.
Here are some of the issues to consider.
The
right trade show
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Make sure the event
is worth your time, effort and money.
Promotional
materials should highlight an agenda that will draw the people you wish
to reach.
Is the event in a
location and at a time that will draw attendees?
Ask the sponsor for
information on attendees. Sponsors may be reluctant to provide the
list, but insist on information that will identify number and positions
of attendees. Be sure the number of attendees does not include
exhibitor personnel.
Sponsors will
probably provide a packet of materials with information on show manager,
shipping, venue description and equipment rentals. Be sure to arrange
any electrical, communication, carpet and furniture needs. There are
usually discounts for early orders.
Attendees
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Most sponsors will
offer a pre-show list of attendees. Getting this list can be valuable
even if you have to buy it.
Consider a pre-show
mailing to make attendees aware of your presence. A personal letter
with promotional materials may result in better traffic at your exhibit.
Review the list
before the show and identify attendees that you want to contact.
Arrange appointments
or dinners with existing customers and good prospects.
Your
exhibit
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Make sure your
exhibit tells your story and will get attention.
Simple graphics and
text that will get attention can set your exhibit apart from the dozens
or hundreds of other exhibits that attendees will walk past.
Keep your exhibit
area neat and sharp looking. You may want to consider having all your
employees wear logo shirts or some other form of common clothing.
Meet
your prospects
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Remember that every
exhibitor is trying to attract attention and that many attendees walk
through the exhibit hall with skepticism.
Provide a reason for
someone to stop and talk to you at the show.
Many exhibitors
offer giveaways or have drawings for electronics, food items and
sporting goods.
Consider an
attraction with will create interactions and conversations with
attendees. A content to guess the number of golf balls in a jar may be
more effective than just asking people to drop a business card into a
basket for a drawing.
Materials
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Be sure to have an
adequate supply of materials for attendees to take.
Many attendees take
materials from many exhibits only to toss them out in their hotel rooms.
To reduce your
expenses, you may want to offer a simple summary piece to everyone and
have a more complete packet of materials for serious prospects.
At
the show
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Be sure your exhibit
is adequately staffed at all times. If the show is long, you may want
to have shifts so your employees can be fresh.
Consider attending
the conference sessions. This gives you something to discuss with
attendees and you may find the sessions very worthwhile.
Try to collect
contact information from as many serious prospects as possible and keep
good notes on their interests. This can be difficult at large shows and
you may want to have a form to use.
After meeting a
prospect, immediately determine the type of follow up that is warranted.
Follow Up
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Few actual purchases
are made at trade shows so having an organized plan to stay in contact
with attendees is essential.
You may want to
consider a mailing to all attendees afterwards referencing the show and
what you learned.
If you have a good
preliminary meeting with an attendee, consider asking them back the next
day to further discuss your product or to see a demonstration.
Consider asking good
prospects for subsequent appointments at their convenience.
Contact all good
prospects within a week or so after the show by phone, email or mail.
If the
decision-making process is long, be sure to establish a regular program
of communicating with good prospects and adding them to your marketing
data base.
Exhibiting at a trade show can be very effective. However, it can be hard work
and expensive. Be sure to have a plan for the show and then execute your plan.